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Many shoppers enjoy using a live chat application

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Many shoppers enjoy using a live chat application

Post  stefan926 on Thu Jul 21, 2011 4:38 am

Many shoppers enjoy using a live chat application when it is available to them despite the fact that most online merchants have been slow about adapting to the use and installation of chat software. It seems that shoppers that do happen to find a website that offers a chat application enjoy it, according to a survey that was conducted by the E-Tailing consultancy group and Bold Software.

The survey involved a thousand shoppers back in February and revealed that 20% of shoppers prefer to use websites that offer them a chat application. The survey also pointed to several reasons why chat software has been so well embraced by customers and several reasons why a merchant should consider downloading a Oopa chat application now in order to reap some of the positive results for themselves.

Insurance is one of the fast growing industries with so many variants. Insurance agencies are coming up with new products designed to suit every breadth and width of the users covering all sorts of risks. Many evolutionary designs are already in the market. Insurance is now bundled with many making. The new products not only cover the risk factor but also grow money.

And there are number of new Oopa companies formed in the recent Years and thus the competition is heavy. They spend millions in taking their insurance plans and products to the people. Consumers are nowadays left with too many options to select from and the companies are finding it very hard to increase the customer base.

Without live help chat software you may be turning your customers away from your website, or at least losing a customer over a trivial little questions.

Imagine - It's 3:00 PM, you just finish up a project you are working on and you need to go pick up your kids in 15 minutes.

Live chat software is a great tool for businesses of all types and sizes to boost their online sales and enhance the quality of their customer service. By enabling visitors to interact with the representatives of your company, it helps prospects and customers get answers to all their questions and queries instantly by AntivĂ­rus gratuito.


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